TravelMart special internet rates are only available when booked via our web site.
Rates are per room per night.
All bookings made for the hotels listed have to be paid in advance before the check-in date and issuance of vouchers. This excludes hotels specifically listed as "To be paid in the hotel front desk".
Payment by credit card will be billed upon confirmation of booking. For faxed in Credit Card Authorization, confirmation numbers or vouchers will be emailed to guests upon receipt of payment.
For hotels and resorts in the Pacific Islands and the Philippines, the following Cancellation, No-Show and Shortened
policies apply:
CANCELLATION: Generally, a cancellation fee of 10% of the total amount will be charged if cancellation is advised within
the prescribed time before check-in date during Low/Regular Season. Charges for cancellations made after the prescribed time before check-in date and for bookings that fall during High, Peak and Super Peak Seasons, depend on the hotel/resort. Please print a copy of the terms, conditions and cancellation charges for your reference.
NO SHOW: UNLESS OTHERWISE INDICATED, if ever guest/s failed to check in on their scheduled check-in date, a "No Show Fee" equivalent to 1-night rate plus 5% of the total amount will be charged.
SHORTENED STAY: In cases of "Shortened Stay", the amount paid although not consumed is non-refundable, except as otherwise indicated.
For hotels and resorts in countries other than in places mentioned above, varying policies apply. Please check on the hotel/resort page for more details.
Check in time is 3pm and check out time is 12 noon unless specifically requested and approved by the hotel.
Under normal circumstances, child rate applies to children 12 years old and below. Exceptions will be indicated in the respective hotel page.
In an unlikely event that allotments with hotels become overbooked due to whatever reason,
we reserve the right to substitute the reservation with another hotel of comparable class. If the customer does
not agree with the change, we reserve the right to refund the customer up to 100% of the amount paid.
These Terms and Conditions may be changed from time to time without prior notice.
OR Call Toll Free: USA & Canada: 1-877-235-7653 London, UK Toll Free: 44(20)7101-9209 Philippines (Reg. Line): +63(2)910-0201 View other contact numbers
USA & Canada Toll Free: +1(877)235-7653, London, UK Toll Free: +44(20)7101-9209, USA: +1(310)691-8047, +1(805)426-4564, Guam: +1(671)488-3878, Philippines: +63(2)687-2343, +63(2)910-0201 Office hours: Mondays-Fridays 8:30am-6:00pm, Saturdays 9:00am-3:00pm, GMT +8:00; OR leave your message on the voice mail. Fax Numbers: USA: +1(801)805-6622, Guam: +1(671)632-8118, Philippines: +63(2)687-5465
If you are dialing from within Canada, US, or any Pacific or Carribean Island to the UK or to Philippines, dial international access code: 011.
